SECURITY AND PRIVACY POLICY

YOUR PEACE OF MIND

Universal Music Operations Limited ("Universal") operates this website and respects the security and privacy concerns of users of this all its websites. We are notified under the Unsolicited Electronic Messages Act 2007 and comply with the Act in all our dealings with your personal data.

By using the website you agree to the terms of this privacy policy. As a general rule, no personal information (i.e. name, address, telephone number, e-mail address) is automatically collected from users of this website. However, there may be circumstances in which users voluntarily supply such information and in this event, any such information will be kept secure and confidential and will be used only for those purposes made known to users at the time the information is collected, or for the purposes specified in this Privacy Policy. We follow strict security procedures for the storage and disclosure or information you have given us in order to prevent unauthorised access. Personal information collected via this website is controlled by

Universal Music Group,
Site 3,
Stables Building,
30 St Benedicts St,
Auckland,
3205,
New Zealand.

OUR USE OF INFORMATION AND PERSONAL DATA

The information collected is used to provide users with information on the relevant Universal Artist to customise the user's online experience and to improve the content of the website. Other uses of this information include the internal review of the web pages visited, tracking the progress and number of entries in promotions and contests, tracking the number of users of the site and where appropriate, product purchased through the site. Where users have signed up and opted in to receive information and promotions from us, the information may also be used to notify users of future Universal product releases and information on the artist concerned together with news on other Universal artists, related products and services which may be of interest to users. If at any time you wish to stop receiving information you can opt out or reply to the e-mail address at the bottom of each e-mail you receive from us. You can also opt out of any SMS communications you receive from us. Alternatively you can e-mail us at infoNZ@umusic.com and tell us what you would like us to do. As Universal Music is part of a worldwide group of companies, it may be necessary from time to time for data to be transferred from the point of collection to a server located in another jurisdiction. Information will only be so transferred in circumstances where it is necessary to achieve the purposes set out in this Privacy Policy or the purposes made known to users at the time information is collected. Communications may therefore come from local Universal companies, be in your local language and promote localised events/promotions. You will be given the opportunity to opt out of those local communications on any email you receive from them. No matter where your information is processed, this privacy policy will remain in effect.

USE BY CHILDREN

If you are under the age of 16 you should obtain the consent of your parents or legal guardians for submitting any personal information to this Website. Children under the age of 13 should not submit any personal information without the written consent of their parents or legal guardian. If you are a child under 13 and want to submit personal information to us please ask your parent or legal guardian to send us an email at infoNZ@umusic.com specifying that they consent to us collecting your personal information through this Website. You and your parents or legal guardians should also read this Safe Surfing Guide. Parents or legal guardians may review or change the personal information of their children or refuse further collection of any such information by sending an email to us at infoNZ@umusic.com

COOKIES

Universal uses cookies. A cookie is a small text file that can be stored on your computer's hard drive. It may be stored and updated at various times as you access the website. Each time you visit the website, the server may deliver certain customised information to your computer based on the data stored in your cookie. This allows Universal to tailor the service to your preferences. You are not obliged to accept a cookie and you may modify your browser so that it will not accept cookies. If you wish to purchase any items on the Website you need to ensure that cookies are enabled. If, however, you do not want to accept cookies please use the help tools provided with your internet browser to find out how to achieve this.

We never use cookies to retrieve information from your computer which was not originally contained in the cookie. We use cookies and IP addresses for system administration and to monitor aggregate non-personalised information (such as anonymous statistics related to the take up or use of services, or to patterns of browsing). Certain non-personal information about users is recorded by the standard operation of Universal's internet servers. Examples of this type of information include the type of browsers being used, its operating system and the domain names (not e-mail addresses, where possible) of users. Universal is part of a worldwide group of companies, it may be necessary from time to time for information to be transferred from the point of collection to a server located in another jurisdiction. Information will only be so transferred in circumstances where it is necessary to achieve the purposes set out in this Privacy Policy or the purposes made known to users at the time information is collected.

FORUMS

While the administrators and moderators of our forums will attempt to remove or edit any generally objectionable material as quickly as possible, it is impossible to review every message. Therefore you must acknowledge that all posts made to these forums express the views and opinions of the author and not the administrators, moderators or webmaster (except for posts by these people) and hence will not be held liable.

We ask that you agree to not to post any abusive, obscene, vulgar, slanderous, hateful, threatening, sexually-oriented or any other material that may violate any applicable laws. Doing so may lead to you being immediately and permanently banned (and your service provider being informed). The IP address of all posts is recorded to aid in enforcing these conditions. You agree that the webmaster, administrator and moderators of the forum have the right to remove, edit, move or close any topic at any time should they see fit. As a user you agree to any information you have entered above being stored in a database. While this information will not be disclosed to any third party without your consent the webmaster, administrator and moderators cannot be held responsible for any hacking attempt that may lead to the data being compromised.

Our forum system uses cookies to store information on your local computer. These cookies do not contain any of the information you enter on this form; they serve only to improve your viewing pleasure. The e-mail address you enter will be used for confirming your registration details and password (and for sending new passwords should you forget your current one). When you register to use and to post comments on this board you will also be signed up to receive updates about new releases, preferential ticket purchase opportunities, PA's, exclusive competitions and music downloads from the artist. The first email you will be sent will contain your username and password plus a confirmation link. If you are happy to receive the updates from the artist just click on the confirmation link within that email, if you do not click on that link you will not receive updates via email from the artist.

As a member of our artists' Community Server based forums, you will find that your username and password will work on many of our other artist/label boards. We may from time to time contact you about forum development & improvements or to introduce you to new music based community environments that Universal Music may offer in the future.

We also recommend that you read the Safe Surf advice on all our forums before you register.

RESEARCH

We are always looking to improve our user experience on the website and to find out more about our users' tastes in music. We conduct research with Universal Music by sending out questionnaires from time to time by email. If you receive one you do not need to complete it if you do not want to. If at any time you wish to stop receiving research questionnaires you can reply to the email address at the bottom of the email you receive. Alternatively email us at infoNZ@umusic.com and tell us you do not want to receive any more questionnaires.

PASSING INFORMATION TO THIRD PARTIES

We do not pass your details to third parties for the purposes of allowing them to market their products or service to you, UNLESS you have ticked the third party box on our registration forms giving us permission to do so. We may however market third party products or services that are expressly connected with the relevant artist, such as ring-tones. We may also, occasionally include advertising for third party products or services on the website, or in newsletters or other artist mailings you receive from us.

GENERAL

Universal may make changes to this privacy policy from time to time but will not change the way we use your information provided previously without your express consent. If any provision of this privacy policy is held to be invalid or unenforceable, such provision shall be struck out and the remaining provisions shall be enforced. Universal's failure to act with respect to a breach by you or others does not waive its right to act with respect to subsequent or similar breaches. This privacy policy is governed in all respects by the laws of New Zealand. Legal proceedings related to the matters set out in the Privacy Policy shall be brought in and adjudicated solely in the courts of New Zealand.